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Booking Policy

Table of Contents

Booking Policy

By making a payment on our website or through our booking team, you agree to our Terms & Conditions and Cancellation Policy mentioned below.

How to Reserve Your Bungee Jump Slot

1. Check Availability First

Before making any payment, call or WhatsApp +91 9871161240 to confirm:

  • Jump date
  • Time slot
  • Platform height
  • Participant availability

Your slot is held only after advance payment.

2. Pay the Advance

To secure your Bungee Jumping slot, a 30% advance of the total amount is required.
This advance blocks your jump time and ensures equipment and instructor availability.

3. Payment Methods

We accept:

  • Paytm
  • PhonePe
  • Google Pay
  • Bank Transfer

4. Booking Confirmation

Once your payment is received, you will get a confirmation via WhatsApp or Email with:

  • Jump location
  • Reporting time
  • Platform height
  • Instructor & site contact details
  • Payment status

Your booking details will also be shared with the jump site team.

Age & Weight Guidelines

These may vary slightly depending on platform safety rules:

  • Minimum age: 12 years
  • Maximum age: 60 years (subject to medical fitness)
  • Weight limit: Usually between 35 kg and 120 kg

Final approval is subject to on-site safety inspection.

Cancellation Policy

Cancellation applies only to the advance amount paid.

  • More than 15 days before jump date:
    Full refund minus ₹500 processing fee
  • 15 days to jump date or No-show:
    No refund
  • Natural calamities, weather conditions, or government restrictions:
    No refund

Approved refunds are processed within 7 working days.

Important Terms & Conditions

  • No refund if a participant chooses not to jump for personal, fear-based, or medical reasons.
  • Adventure activities depend on weather, wind, and safety clearance.
    If an activity is suspended for safety, no refund will be given.
  • Your slot is blocked exclusively for you once the advance is paid.
  • Balance payment must be made on arrival before the jump.
  • If the balance amount is not paid at reporting time, the booking is treated as canceled by the guest with no refund.
  • If your group size reduces after booking, the total amount remains unchanged.
  • Late arrival may result in slot cancellation with no refund.

Need Help?

For availability, pricing, height options, or safety details, contact us:
📞 +91 9871161240

We recommend reading all activity details on our website before booking to avoid confusion later.